Effective: 10 March 2026.
These General Terms and Conditions (hereinafter: GTC) a Happy Cake Limited Liability Company(hereinafter referred to as: Service provider) and contains the terms and conditions for using the website and placing orders through it.
By using the website, the User accepts the terms and conditions set out in these GTC.
Company name:
Happy Cake Limited Liability Company
Seat:
1118 Budapest, Nagyszeben tér 2.
Tax number:
24901943-2-43
Contact e-mail:
info@pecsizserbocukraszda.hu
The company is registered at the Company Court of the Metropolitan Court.
Company name:
Sybell Informatika Ltd.
Seat:
1138 Budapest, Tomori utca 34., 2nd floor
Company registration number:
01-09-293034
Tax number:
25859502-2-41
Managing Director:
Ferenc Szilvagyi
E-mail:
hello@sybell.hu
These GTC cover:
The contracts concluded on the basis of these GTC shall be governed by Hungarian law, in particular:
All users use the website at their own risk.
By placing an order on the website, the Customer declares that:
The Customer must provide real data.
On the website, the Service Provider offers confectionery products, cakes, pastries and other food products.
Prices shown next to the products:
Pictures may be illustrations.
Sending the order shall be considered an offer with a payment obligation.
The Service Provider will confirm the order by telephone callback or by electronic means.
The contract is concluded when the confirmation is sent.
Payment can be made for example:
The exact payment methods will be indicated on confirmation.
The products are available for collection:
The Service Provider will make every effort to meet the deadlines.
The consumer is entitled under the law to 14 days right of withdrawal without giving reasons.
However, the right of withdrawal not exercisable:
The Buyer is entitled to:
according to the rules of the Civil Code.
In case of defective performance, the Customer may request:
Complaints can be made using the following contact details:
Email:
info@pecsizserbocukraszda.hu
The Service Provider shall deal with complaints investigate and respond within 30 days.
The Customer may make a complaint:
Contact details of the conciliation body:
Budapest Conciliation Board
1016 Budapest, Krisztina krt. 99.
The processing of personal data in accordance with the applicable GDPR Regulation and in accordance with the Privacy Notice.
All content on this website is protected by copyright.
The Service Provider is entitled to amend these GTC.
The amendment is effective from the date of publication on the website.
Effective: 10 March 2026.
This declaration can be used for contracts between a consumer and a business.
To whom the declaration should be addressed:
Happy Cake Limited Liability Company
Headquarters: 1118 Budapest, Nagyszeben tér 2.
E-mail: info@pecsizserbocukraszda.hu
I, the undersigned, declare that I exercise my right of withdrawal in respect of the contract for the sale of the following product(s).
Order ID:
...........................................................
Name of the product:
...........................................................
Date of conclusion of the contract:
...........................................................
Date of receipt:
...........................................................
Name:
...........................................................
Title:
...........................................................
E-mail address:
...........................................................
Phone number:
...........................................................
Date:
...........................................................
Signature:
...........................................................
(only for paper declarations)
Pursuant to Government Decree 45/2014 (II.26.), the consumer shall be 14 days right of withdrawal without giving reasons, however, this not applicable:
Effective: 10 March 2026.
This information notice is published in the Happy Cake Limited Liability Company sets out the complaints handling procedure provided by.
The customer can make a complaint in the following ways.
info@pecsizserbocukraszda.hu
By post
Happy Cake Ltd.
7624 Pécs, Rókusalja u.9.
The company received the complaint:
latest within 30 days.
If the complaint is not resolved, the consumer can contact the following bodies.
Consumer Protection Authority
https://fogyasztovedelem.kormany.hu
The consumer can apply to the conciliation body in his/her country of residence.
Budapest Conciliation Board
1016 Budapest
Krisztina krt. 99.
Phone: +36 1 488 2131
Email: bekelteto.testulet@bkik.hu
The consumer can also settle the dispute in court, in accordance with the legislation in force.
Effective: 10 March 2026.
The present allergen information is Happy Cake Limited Liability Company contains information on the allergenic content of confectionery products manufactured and marketed by.
The company pays particular attention to ensuring that consumers are properly informed about allergenic ingredients in food.
Company name:
Happy Cake Limited Liability Company
Seat:
1118 Budapest, Nagyszeben tér 2.
Contact:
info@pecsizserbocukraszda.hu
Confectionery products may contain or contain traces of the following legally defined allergens.
According to EU Regulation 1169/2011, the 14 main allergens are:
The kitchen of Happy Cake Ltd. uses ingredients that contain the above allergens.
As a consequence cross-contamination may occur, hence the products:
Customers with severe food allergies are advised to contact us in advance.
The exact allergen content of each cake and pastry:
we provide information on.
Contact:
info@pecsizserbocukraszda.hu
When ordering individual cakes, the customer must indicate if:
The company will do its best to comply with requests, but complete allergen-free status cannot always be guaranteed.
Happy Cake Ltd provides information on the basis of the information available.
It is the responsibility of customers with allergies to make sure they are properly informed about the ingredients before ordering.